B2B solutions

Website with CRM for service lead management

Integrate your website, CRM, and WhatsApp. Organize leads, track proposals, and avoid missed opportunities.

Service providers receive leads through websites and WhatsApp but often lack a structured process to manage them. This leads to missed opportunities and poor follow-up.

Website integrated with CRM and WhatsApp

With a CRM-integrated website, every lead is automatically captured and tracked. WhatsApp becomes part of a structured communication flow.

Full visibility over your leads

You can clearly track who contacted you, what interactions happened, and where each opportunity stands.

  • Centralized lead management
  • Complete interaction history
  • Organized proposal tracking
  • Direct WhatsApp integration

Reduce lost opportunities

A structured process helps ensure timely responses and consistent follow-ups, improving conversion rates.

From contact to closing with clarity

Your website becomes an active part of your sales process, not just an entry point.

See how to integrate your website with CRM
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Are you facing any of these challenges?

  • Leads arriving through your website and WhatsApp without a structured follow-up process
  • Missed business opportunities due to delayed responses or lack of tracking
  • Difficulty managing proposals, conversations, and customer interactions in one place
  • Limited visibility into where each opportunity stands in the sales process
  • Sales activities dependent on manual processes and scattered information

The cost of maintaining the current process

  • Lost revenue due to missed opportunities and inconsistent follow-ups
  • Lower conversion rates caused by slow response times and poor lead management
  • Reduced operational efficiency as teams spend time searching for information
  • Limited scalability due to manual and disconnected workflows

The WAAC transformation

Before

Leads scattered across website forms, WhatsApp, and spreadsheets

After

All leads centralized and automatically tracked inside a CRM

Before

Unclear follow-up process and lost opportunities

After

Structured sales pipeline with complete opportunity visibility

Before

Conversations spread across multiple channels

After

Centralized communication history connected to every lead

Before

Reactive and inconsistent sales management

After

Predictable, organized, and scalable commercial operations

How our solution works

1

Business Process Assessment

We analyze how your company captures, manages, and converts leads.

2

Website and CRM Integration

We connect forms, landing pages, and lead sources directly to your CRM.

3

WhatsApp Integration

Customer conversations become part of a centralized and structured workflow.

4

Sales Pipeline Configuration

We organize opportunities, proposals, and follow-up stages according to your business model.

5

Continuous Optimization

Performance data is monitored to improve efficiency and conversion rates.

Benefits for your business

Centralized Lead Management

Manage all contacts, conversations, and opportunities from a single platform.

Higher Conversion Rates

Structured follow-ups help transform more leads into paying customers.

Faster Response Times

Improve customer experience with organized and accessible information.

Complete Sales Visibility

Track every opportunity from first contact to deal closure.

Scalable Operations

Build a commercial structure capable of growing without losing control or efficiency.

WAAC vs Traditional Processes

Feature / DifferentiatorWAAC approach
Lead ManagementAutomated CRM workflows versus spreadsheets and manual tracking.
Communication HistoryCentralized interactions versus fragmented information across channels.
Sales ControlStructured pipeline visibility versus informal and difficult-to-track processes.
Operational EfficiencyIntegrated systems and automation versus repetitive manual tasks.

Complete connectivity across your business ecosystem

CRMWhatsAppERPContact FormsCorporate EmailMarketing Automation PlatformsCustom APIsBusiness Intelligence Tools

Why choose WAAC?

  • Specialists in CRM, automation, and digital sales processes
  • Experience integrating websites, WhatsApp, and commercial operations
  • Custom solutions tailored to service providers
  • Focus on operational efficiency, conversion growth, and scalability
  • Technology-driven approach combining automation, integration, and business strategy

Our delivery methodology

1

Phase 1 — Discovery

Assessment of your current commercial process and operational challenges.

2

Phase 2 — Solution Design

Definition of workflows, integrations, and CRM structure.

3

Phase 3 — Implementation

Website, CRM, and WhatsApp integration with automated workflows.

4

Phase 4 — Validation

Testing, optimization, and team onboarding.

5

Phase 5 — Continuous Evolution

Performance monitoring and ongoing process improvements.

Frequently Asked Questions

Can I integrate my existing WhatsApp account with the CRM?

Yes. WhatsApp can be connected to centralize conversations, customer history, and sales opportunities.

Will website leads automatically enter the CRM?

Yes. Forms and lead capture points can automatically create and update CRM records.

Can the system help manage proposals and follow-ups?

Yes. The CRM organizes opportunities, proposal stages, and next actions in a structured workflow.

Will I be able to track my sales performance?

Yes. Dashboards and reports provide visibility into leads, pipeline stages, and conversion performance.

Is this solution suitable for small and medium-sized service providers?

Yes. The solution can be adapted to different business sizes, service models, and growth stages.

Does WAAC provide custom integrations?

Yes. We develop tailored integrations according to your systems, workflows, and operational requirements.

Ready to organize your leads and increase conversions?

Talk to a WAAC specialist and discover how integrating your website, CRM, and WhatsApp can create a more efficient, predictable, and scalable sales process.

Request a Commercial Assessment